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(510) 252-0229
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41443 Albrae Street
Fremont, CA 94538
Not once, but twice we had the misfortune and stress of having had our catalytic converter stolen right from our driveway. Fix Auto was amazing. Each time they told us when exactly to expect a replacement and both times they beat that expectation. Each time Alan tirelessly called the manufacturer multiple times to get us the spare part quickly. Highly recommend this place for their great work and customer service.
Vidya N.2/23/2023
From the first interaction the customer service was horrible. No greetings aside, they act like you owe them something. Business must be good that they do not even greet let alone try to help you. I have an insurance claim, which means guaranteed payment for them yet their interaction with me is like I should be grateful that they exist. They have no customer value for my time or need that serves them so they want everything that needs to be done in their time and terms. No flexibility, courtesy, or even basic human interaction. They really need a customer service 101 training. You better believe I will have a talk with my insurance company who has these bozos as a preferred auto repair place.
Rega F.5/16/2024
