AutoFAQ
How long will the repair take?
Repairs are based on the extent of damage and the speed at which the insurance approves the claim and parts availability. We make it our job to update you via email, text or phone call daily.
Do you use factory parts?
We prefer to use the factory parts whenever possible but sometimes we are required by the policy of your insurance company to use a certified equivalent part.
What is your warranty?
We offer a limited lifetime warranty on metal work, and paint work. Please check with us when dropping off your vehicle for detailed written warranty document.
Will my car be the same after the repair?
Newer vehicles are always brought back to the pre-collision status. On vehicles that may have been on the road for a while and repaired in a previous collision(s) sometimes are released in better condition than when it was originally repaired.
What do you accept in the way of payments?
We accept Insurance Company check, VISA, MasterCard and cash.
Do I have to pay a deductible?
Deductible is part of the estimate and Auto Body shops are required to collect on behalf of the insurance company. However, we have worked with many insurance companies and many waive the requirement. Please check with us and get a detailed explanation on how to do that.
Can you help with a rental car?
Yes, we have a direct link with Hertz and Enterprise Rental Cars and both will work with you to get you in a similar size of the vehicle you are driving (i.e. a Mini-Van or SUV replace with similar).
Are you open on Saturdays?
Currently we are open by appointments on Saturday and for delivering the vehicle. Please contact us for details.
A Great auto shop that has set the bar so high ... meets it and goes beyond.
I had serious issue with my Silverado losing power. on Freeway and dash lites up Engine power reduced. My truck went fron 65mpn to 45 mph in matter of few seconds.
When I dropped off truck they heard my story and took my truck and fixed issue and explained exactly what was happening and how they could have truck next day. And they delivered
My 2007 Chevy Silverado is running better than ever.
Thank yoiu
Fix It (auto techies)!
DAVID B.4/05/2022
Not once, but twice we had the misfortune and stress of having had our catalytic converter stolen right from our driveway. Fix Auto was amazing. Each time they told us when exactly to expect a replacement and both times they beat that expectation. Each time Alan tirelessly called the manufacturer multiple times to get us the spare part quickly. Highly recommend this place for their great work and customer service.
Vidya N.2/23/2023
