From the first interaction the customer service was horrible. No greetings aside, they act like you owe them something. Business must be good that they do not even greet let alone try to help you. I have an insurance claim, which means guaranteed payment for them yet their interaction with me is like I should be grateful that they exist. They have no customer value for my time or need that serves them so they want everything that needs to be done in their time and terms. No flexibility, courtesy, or even basic human interaction. They really need a customer service 101 training. You better believe I will have a talk with my insurance company who has these bozos as a preferred auto repair place.
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5/16/2024
This place is awesome because the gentlemen who work here are awesome! So professional and courteous, and their work is beautiful! They are clearly very busy, but you are greeted warmly when you enter the office, and explain everything completely. My car was ready ahead of schedule, and they even did a few extra things for me. This place is The Best!
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9/12/2023