From the first interaction the customer service was horrible. No greetings aside, they act like you owe them something. Business must be good that they do not even greet let alone try to help you. I have an insurance claim, which means guaranteed payment for them yet their interaction with me is like I should be grateful that they exist. They have no customer value for my time or need that serves them so they want everything that needs to be done in their time and terms. No flexibility, courtesy, or even basic human interaction. They really need a customer service 101 training. You better believe I will have a talk with my insurance company who has these bozos as a preferred auto repair place.
Rega F.5/16/2024
A Great auto shop that has set the bar so high ... meets it and goes beyond.
I had serious issue with my Silverado losing power. on Freeway and dash lites up Engine power reduced. My truck went fron 65mpn to 45 mph in matter of few seconds.
When I dropped off truck they heard my story and took my truck and fixed issue and explained exactly what was happening and how they could have truck next day. And they delivered
My 2007 Chevy Silverado is running better than ever.
Thank yoiu
Fix It (auto techies)!
DAVID B.4/05/2022
