Where do I start?! I would give them 100 stars if I could! My whole experience here was the best! Alan informed me of every step that was taken to get my car back to normal. He even knew about the car rental delays and get this: they offered me a ride to the rental place! Alan made sure I could drop off/pick up my car at the time that worked best for me and my crazy schedule, even offered me after hours options! Snehal helped me with my car pick up process and made sure I was satisfied before taking off! A huge thank you to the whole team. I got my car back in no time, I'll recommend them to everyone I know.
8/05/2022
Recently I had an accident on my newly purchased vehicle, and luckily it was covered by the other party (an inexperienced driver); although it was heart-wrenching, the entire experience turned out to be very pleasant. I would like to praise the insurance companies first, both my and the other party's, Farmers and State Farm, the claim process was as easy as going on the websites and submitting all the required information, done in 5 minutes; and within 24 hours, both companies figured out the liability and got me approved for repair work order and rental. I found Fix Auto Fremont on Farmer's website with good reviews, and I made an appointment within 2 days. After the final approval, I arranged for the drop-off and hoped they would do a good job; exceeded my expectations, Fix Auto did an excellent job within 3 weeks and even detailed my vehicle, so it is brand new again. I highly recommend Fix Auto Fremont if you were ever in an accident, they will take care of the entire process efficiently and professionally, great job, Fix Auto Framont!
11/12/2023