newTestimonials
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Singh A.
Monday, September 22, 2014 3:52 PM
I wanted to put in my strongest recommendation for Snehal and his team at AutoTechies. Snehal was incredibly patient and helpful with me and I can see that all his customers are really happy to keep coming back. In my case, Autotechies was able to fix all the issues with my car with the highest standard of quality and attention to detail. At the same time, they charged me a fraction of what I would pay for a similar quality of work anywhere else. Snehal invested a lot of his personal time tracking down cheaper parts to go in my car to save me hundreds of dollars without charging me anything. I was so satisfied with the quality of service that I continued to go back to the shop even though I live 40 minutes away. Snehal was always honest with me about what was important to get done and what wasn\’t as urgent when I was trying to save money. My car was giving me a lot of trouble every other week before I went to Autotechies but I\’ve now driven it over 2000 miles any issues and have come to rely on my car like I never did before.
Above all else, I will always remember all the time Snehal invested in explaining to me the issues with my car in great detail. He even came in on a Saturday just to give me a crash course in how to maintain my car effectively, since it is my first car. Even though people usually only get to see their mechanic when things aren\’t going well, I\’m actually looking forward to seeing Snehal again, because he always made me feel like his son.
Once again, I wanted to put in my strongest praise for Snehal, Sharon and all the guys at the shop for taking such great care of me and my car.
Where do I start?! I would give them 100 stars if I could! My whole experience here was the best! Alan informed me of every step that was taken to get my car back to normal. He even knew about the car rental delays and get this: they offered me a ride to the rental place! Alan made sure I could drop off/pick up my car at the time that worked best for me and my crazy schedule, even offered me after hours options! Snehal helped me with my car pick up process and made sure I was satisfied before taking off! A huge thank you to the whole team. I got my car back in no time, I'll recommend them to everyone I know.
Ingrid V.8/05/2022
I called this Fix Auto Fremont body shop on Monday (09/25/2023) to request a service estimate, but was told to send a service request via email to fremontclaims@fixautousa.com, which I sent via email on the same day after our call. I gave them a call on Wednesday (09/27/2023) and they told me that they have seen my email and will call me by the end of the day to schedule my service estimate, which I never received. I called them again on Thursday (09/28/2023) and was told that they would call me back by end of the day AGAIN to schedule my service estimate, which I never received AGAIN. It is now Monday (10/02/2023) and I haven't received a phone call nor an email about when I could schedule my service estimate. Don't waste your potential customer's time. Whoever runs this body shop has unprofessional staff and should be reprimanded for their lack of follow through. If you are reading this as a potential customer, look somewhere else. Find a body shop that actually cares about their customers. If they can't even respond to emails and follow through with their word, imagine the shoddy work they'll do to your car repair.
Paulino A.10/02/2023
