newTestimonials
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Singh A.
Monday, September 22, 2014 3:52 PM
I wanted to put in my strongest recommendation for Snehal and his team at AutoTechies. Snehal was incredibly patient and helpful with me and I can see that all his customers are really happy to keep coming back. In my case, Autotechies was able to fix all the issues with my car with the highest standard of quality and attention to detail. At the same time, they charged me a fraction of what I would pay for a similar quality of work anywhere else. Snehal invested a lot of his personal time tracking down cheaper parts to go in my car to save me hundreds of dollars without charging me anything. I was so satisfied with the quality of service that I continued to go back to the shop even though I live 40 minutes away. Snehal was always honest with me about what was important to get done and what wasn\’t as urgent when I was trying to save money. My car was giving me a lot of trouble every other week before I went to Autotechies but I\’ve now driven it over 2000 miles any issues and have come to rely on my car like I never did before.
Above all else, I will always remember all the time Snehal invested in explaining to me the issues with my car in great detail. He even came in on a Saturday just to give me a crash course in how to maintain my car effectively, since it is my first car. Even though people usually only get to see their mechanic when things aren\’t going well, I\’m actually looking forward to seeing Snehal again, because he always made me feel like his son.
Once again, I wanted to put in my strongest praise for Snehal, Sharon and all the guys at the shop for taking such great care of me and my car.
We experienced catalytic converter theft on our 2005 Toyota Sequoia, and we reported the theft to our insurance company. State Farm gave us a list of their preferred auto repair facilities, and we chose Fix Auto based on its excellent reputation & close proximity to our home.
Fix Auto was prompt with their communication via phone and e-mail. We received an estimate very quickly and worked with my dad, who requested only to have OEM parts used. Fix Auto was transparent with the availability of obtaining OEM parts and updated us whenever there was a change. Luckily the parts came in earlier than expected, and Fix Auto got us back into our vehicle quickly after that.
We highly recommend Fix Auto; they have been outstanding from start to finish and put us at ease.
Steven B.5/11/2023
Recently I had an accident on my newly purchased vehicle, and luckily it was covered by the other party (an inexperienced driver); although it was heart-wrenching, the entire experience turned out to be very pleasant. I would like to praise the insurance companies first, both my and the other party's, Farmers and State Farm, the claim process was as easy as going on the websites and submitting all the required information, done in 5 minutes; and within 24 hours, both companies figured out the liability and got me approved for repair work order and rental. I found Fix Auto Fremont on Farmer's website with good reviews, and I made an appointment within 2 days. After the final approval, I arranged for the drop-off and hoped they would do a good job; exceeded my expectations, Fix Auto did an excellent job within 3 weeks and even detailed my vehicle, so it is brand new again. I highly recommend Fix Auto Fremont if you were ever in an accident, they will take care of the entire process efficiently and professionally, great job, Fix Auto Framont!
Peter O.11/12/2023
