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Monday, September 22, 2014 3:52 PM
I wanted to put in my strongest recommendation for Snehal and his team at AutoTechies. Snehal was incredibly patient and helpful with me and I can see that all his customers are really happy to keep coming back. In my case, Autotechies was able to fix all the issues with my car with the highest standard of quality and attention to detail. At the same time, they charged me a fraction of what I would pay for a similar quality of work anywhere else. Snehal invested a lot of his personal time tracking down cheaper parts to go in my car to save me hundreds of dollars without charging me anything. I was so satisfied with the quality of service that I continued to go back to the shop even though I live 40 minutes away. Snehal was always honest with me about what was important to get done and what wasn\’t as urgent when I was trying to save money. My car was giving me a lot of trouble every other week before I went to Autotechies but I\’ve now driven it over 2000 miles any issues and have come to rely on my car like I never did before.
Above all else, I will always remember all the time Snehal invested in explaining to me the issues with my car in great detail. He even came in on a Saturday just to give me a crash course in how to maintain my car effectively, since it is my first car. Even though people usually only get to see their mechanic when things aren\’t going well, I\’m actually looking forward to seeing Snehal again, because he always made me feel like his son.
Once again, I wanted to put in my strongest praise for Snehal, Sharon and all the guys at the shop for taking such great care of me and my car.
We experienced catalytic converter theft on our 2005 Toyota Sequoia, and we reported the theft to our insurance company. State Farm gave us a list of their preferred auto repair facilities, and we chose Fix Auto based on its excellent reputation & close proximity to our home.
Fix Auto was prompt with their communication via phone and e-mail. We received an estimate very quickly and worked with my dad, who requested only to have OEM parts used. Fix Auto was transparent with the availability of obtaining OEM parts and updated us whenever there was a change. Luckily the parts came in earlier than expected, and Fix Auto got us back into our vehicle quickly after that.
We highly recommend Fix Auto; they have been outstanding from start to finish and put us at ease.
Where do I start?! I would give them 100 stars if I could! My whole experience here was the best! Alan informed me of every step that was taken to get my car back to normal. He even knew about the car rental delays and get this: they offered me a ride to the rental place! Alan made sure I could drop off/pick up my car at the time that worked best for me and my crazy schedule, even offered me after hours options! Snehal helped me with my car pick up process and made sure I was satisfied before taking off! A huge thank you to the whole team. I got my car back in no time, I'll recommend them to everyone I know.