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Monday, September 22, 2014 3:52 PM
I wanted to put in my strongest recommendation for Snehal and his team at AutoTechies. Snehal was incredibly patient and helpful with me and I can see that all his customers are really happy to keep coming back. In my case, Autotechies was able to fix all the issues with my car with the highest standard of quality and attention to detail. At the same time, they charged me a fraction of what I would pay for a similar quality of work anywhere else. Snehal invested a lot of his personal time tracking down cheaper parts to go in my car to save me hundreds of dollars without charging me anything. I was so satisfied with the quality of service that I continued to go back to the shop even though I live 40 minutes away. Snehal was always honest with me about what was important to get done and what wasn\’t as urgent when I was trying to save money. My car was giving me a lot of trouble every other week before I went to Autotechies but I\’ve now driven it over 2000 miles any issues and have come to rely on my car like I never did before.
Above all else, I will always remember all the time Snehal invested in explaining to me the issues with my car in great detail. He even came in on a Saturday just to give me a crash course in how to maintain my car effectively, since it is my first car. Even though people usually only get to see their mechanic when things aren\’t going well, I\’m actually looking forward to seeing Snehal again, because he always made me feel like his son.
Once again, I wanted to put in my strongest praise for Snehal, Sharon and all the guys at the shop for taking such great care of me and my car.
Alan Q from Fix Auto Fremont in 41443 Albrae St, Fremont, CA 94538 has helped me a great ton. He took me in for an appointment the next day. He gave the insurance an email quote the same day. Followed up with USAA the next following few days and were able to get the quote approved within a week. He arranged and book the rental car for me, took me to the rental car place to pick up my car. Then went above and beyond to return the rental car for me. This is one of the best service collision place that I have ever been. Originally, I was send to a San Jose Shop. They had me booked in 2-3 weeks for an estimate appointment, and then told me that I can bring my car in 1.5 months later for the repair. Who waits 3 months to get their car fixed?When I came in to the other shop, they gave me that cold shoulder feeling. When you come to Fix Auto Fremont, you will be greeted with a smile like most businesses do, Alan was a polite and a professional shop manager. I will bring another car to him should an unfortunate happens. So the whole fix took 5 business days. That's really all. The quality is the quality, they're great as you would expect them and I'm particular. They matched the paint really well. Why I choose this shop over the other 3 I talked to is Alan. I'm sure the other will do perhaps the same quality, but its the service that counts. The follow up. Making the customer feel important. Its just great to be of service with a company that cares about the customer. In the end, that's really all we want from a business. I highly recommend this place! I do hope they get more customers and stay cool guys!