We experienced catalytic converter theft on our 2005 Toyota Sequoia, and we reported the theft to our insurance company. State Farm gave us a list of their preferred auto repair facilities, and we chose Fix Auto based on its excellent reputation & close proximity to our home.
Fix Auto was prompt with their communication via phone and e-mail. We received an estimate very quickly and worked with my dad, who requested only to have OEM parts used. Fix Auto was transparent with the availability of obtaining OEM parts and updated us whenever there was a change. Luckily the parts came in earlier than expected, and Fix Auto got us back into our vehicle quickly after that.
We highly recommend Fix Auto; they have been outstanding from start to finish and put us at ease.
Steven B.5/11/2023
Recently I had an accident on my newly purchased vehicle, and luckily it was covered by the other party (an inexperienced driver); although it was heart-wrenching, the entire experience turned out to be very pleasant. I would like to praise the insurance companies first, both my and the other party's, Farmers and State Farm, the claim process was as easy as going on the websites and submitting all the required information, done in 5 minutes; and within 24 hours, both companies figured out the liability and got me approved for repair work order and rental. I found Fix Auto Fremont on Farmer's website with good reviews, and I made an appointment within 2 days. After the final approval, I arranged for the drop-off and hoped they would do a good job; exceeded my expectations, Fix Auto did an excellent job within 3 weeks and even detailed my vehicle, so it is brand new again. I highly recommend Fix Auto Fremont if you were ever in an accident, they will take care of the entire process efficiently and professionally, great job, Fix Auto Framont!
Peter O.11/12/2023
